Everybody Counts - Vulnerable People | 2 Mers Seas Zeeën


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Everybody Counts - Vulnerable People

Priority Axis

Technological and Social Innovation

Specific objective

Social Innovation

Lead partner

Health and Europe Centre

Date de début


Date de fin


Project budget

4 291 352

ERDF amount

2 574 811

ERDF rate


    À propos

    Common challenge

    Social exclusion is defined as a: “process through which individuals or groups are wholly or partially excluded from full participation in the society in which they live” (European Foundation, 1995). Across the 2Seas region health/social care providers have become aware of a growing number of socially excluded vulnerable people whose needs are not recognized/met by current structures & services. At present services are accessed by allocating people a pre-determined “label” eg autistic. ENSURE will reach both the significant number of people who do not fit these labels & are passed from one service to another without attaining support as well as those who do not access support despite meeting the criteria. ENSURE will provide a simple, effective solution to prevent their situation worsening & causing great cost to them & society. It recognises that services are failing these people & provides a cost-effective system redesign to prevent vulnerability in our communities.

    Main Achievements

    All societies have their vulnerable people, some of who risk falling through the cracks between health, welfare and social services. Many people, who do not fit pre-established labels within the system, are passed from one service to another without getting the support they need. Others are unable to access support despite meeting the criteria as they find it difficult to navigate health, social care and welfare structures. These are the kinds of people the ENSURE project is supporting via a model to reduce and prevent vulnerability and the gap between people and public services and newly-developed training programmes.

    Despite COVID dominating the first year of the project's lifetime, ENSURE has adapted to the situation to fulfill its goals for 2020 and enjoy a number of highlights. A site visit to De Mussen social centre was able to take place in February 2020 in order to fully understand their Moms for Moms initiative, in which migrant mothers receive peer support training in order to support other migrant mums in the heavily diverse area of The Hague. This site visit was particularly important, as the initiative was one of the driving factors behind the ENSURE model and training programmes to be developped by the partnership. Partners were also able to partake physically in the kick off meeting in Kent, as well as the Kent County Council site visit in order to learn about their Social Prescribing model in February. Due to the restrictions that came into place in March, later site visits were successfully hosted virtually by partners in the Netherlands and Belgium, exploring more initiatives that will contribute to the model and training programmes.

    The evaluation partners undertook some incredibly important work, which was, fortunately, not impacted by the pandemic. With their guidance and input from a wider group of stakeholders, the project partners agreed a new set of terminology to help break down barriers from professionals and society in general when addressing vulnerablity and the people that are impacted by it. This terminology forms a key starting point for the development of the model and training. The evaluation partners also performed literature reviews, mapping reviers and a SWOT analysis, forming the basis for the model. Partners were able to meet physically in September and virtually a number of times before the end of the year to further develop the model and training, as well as agreeing crucial next steps for 2021. 



    Intergemeentelijke vereniging voor ontwikkeling van het gewest Mechelen en omgeving

    Kent County Council

    HZ University of Applied Sciences

    Artesis Plantijn Hogeschool Antwerpen

    Stichting voor de Haagse Jeugd Clubhuizen De Mussen


    Municipality Goes



    Output name
    URL / Download


    Thème: Integration and educationInnovative social services
    Type: Method/service
    Target: Citizens


    Thème: Integration and educationInnovative social services
    Type: Method/service
    Target: Health institutions